Welcome to Our Help Site

• How Do I Track My Order?
• How Long Does It Take for My Order to Ship?
• How Long Will Delivery Take? (Domestic & International)
• My Package Is "Available for Pickup" at the Post Office - What Do I Do?
• My Package Was Delivered to the Wrong Address
• My Tracking Says "Delivered" But I Didn't Receive My Package
• What Shipping Carriers Do You Use?

• Do You Ship Internationally?
• How Long Does International Shipping Take?
• I Can't Checkout - It Says Shipping Isn't Available to My Country
• Why Do You Need My Phone Number for International Orders?
• Will I Have to Pay Customs or Import Duties?

• Can I Change My Order After Placing It? (Color, Size, Options)
• Can You Combine Shipping for Multiple Items?
• How Do I Cancel My Order?
• I Entered the Wrong Shipping Address - Can You Change It?
• I Ordered the Wrong Product by Mistake
• I Used the Wrong Payment Method - What Do I Do?

• Does the Speedometer Magnet Adapter Kit Include a Magnet?
• What Are the Dimensions of the Fat Bike Kickstand Adapter?
• What Are the Dimensions of the Retro Bicycle Mud Flaps?
• What Bafang Motor Accessories Do You Carry?
• What Size Seat Tube Does the Hidden Storage Container Fit?
• What's the Difference Between FeatherLight and Phantom Fenders?
• Will the Fat Bike Fenders Fit My Wheel Size?

See all articles in Bicycle and E-Bike Products →

• Can I Get a 4th Shock Bolt Cover for My Aftermarket Exhaust?
• Which Mud Flap Fits My Indian Scout?
• Why Do the Shock Bolt Covers Come as a 3-Piece Set Instead of 4?
• Will Your Indian Scout Accessories Fit My Model Year? (2015-2024)

• Are Your Gas Tank Decals Fuel/Gas Proof?
• What Colors Are Available for Decals?
• What Motorized Bicycle Accessories Do You Sell?
• Will the Color Match My Bike Exactly?

• Can You Make Custom Sizes or Custom Products?
• Do the Frog Grips Come as a Pair? Do They Get Slippery When Wet?
• Do You Have a Product Catalog or Other Products?
• What Is the Mud Flap Color? Can I Get Different Colors?
• Will This Product Fit My Specific Bike/Motorcycle?

• I Received a Defective or Damaged Product
• My Decals Won't Peel Off the Backing Properly
• My Order Is Missing a Part - What Should I Do?
• My Product Has Tooling Marks or Surface Imperfections
• The Adhesive on My Product Isn't Sticking - Installation Tips

• How Do I Return an Item?
• How Long Does a Refund Take to Process?
• The Product Didn't Fit My Vehicle - Can I Return It?
• What Is Your Return Policy?

• Do You Offer Any Discounts or Promotions?
• How Do I Use the Discount Code That Came With My Order?

• Do You Have a Physical Store Location?
• How Do I Contact Customer Support?
• Where Are Your Products Made?
• Where Else Can I Buy Your Products? (Website vs eBay)