Shipping and Delivery

  • How Do I Track My Order?

    Track your Duluth Cycle order easily. Once shipped, you'll receive an email with your USPS tracking number. Visit USPS.com or use Informed Delivery to monitor your package status in real-time.
  • How Long Does It Take for My Order to Ship?

    Duluth Cycle ships orders within 1 business day. Orders placed before our daily cutoff ship same-day; orders after cutoff ship next business day. Get your bike accessories fast with free USPS shipping.
  • How Long Will Delivery Take? (Domestic & International)

    Free USPS shipping delivers in 3-5 business days within the USA. International orders take 2-4 weeks depending on destination and customs. Track your Duluth Cycle order from shipment to delivery.
  • My Package Is "Available for Pickup" at the Post Office - What Do I Do?

    Package held at post office? This happens when delivery wasn't possible. Visit your local USPS location with a valid ID before the deadline shown in tracking to collect your Duluth Cycle order.
  • My Package Was Delivered to the Wrong Address

    Package delivered to wrong address? First verify your order address, then contact USPS. If we shipped to the correct address and USPS misdelivered, contact us—we'll help resolve it and send a replacement.
  • My Tracking Says "Delivered" But I Didn't Receive My Package

    Tracking shows delivered but no package? Check around your property, with neighbors, and wait 24 hours—USPS sometimes scans early. Still missing? Contact your local post office with your tracking number.
  • What Shipping Carriers Do You Use?

    Duluth Cycle ships all orders via USPS (United States Postal Service). Domestic orders ship free via USPS First Class Mail. eBay international orders use the Global Shipping Program.