Returns, Refunds, and Exchanges

Duluth Cycle makes exchanges easy! Return your original item within 30 days of purchase using our return form to get an RMA number, then reorder. Product must be in original condition and not installed. Submit your return request online to get started.

Returning an item to Duluth Cycle is easy. Contact us at help@duluthcycle.com, include your invoice, and ship the item back in good condition. Follow our simple step-by-step return process to get your refund quickly.

Duluth Cycle processes refunds within 3-5 business days of receiving your return. Your bank may take an additional 5-10 business days to post the credit. Learn what to expect and how to track your refund status.

Received the wrong item from Duluth Cycle? We apologize for the mix-up! Contact help@duluthcycle.com with your order number and a photo of what you received. We'll ship the correct item immediately and cover all return shipping costs.

Received a damaged item from Duluth Cycle? We'll make it right! Contact help@duluthcycle.com with photos of the damage within 7 days of delivery. We'll send a free replacement or issue a full refund—your choice. We've got you covered.

Duluth Cycle offers a 30-day return policy with 100% satisfaction guarantee. Return any item in good condition for a full refund of your purchase price. We stand behind every product we make. Learn about our hassle-free return process.

Duluth Cycle covers return shipping costs in most cases. For defective, damaged, or incorrect items, we pay return shipping. For standard returns, contact us to discuss options. Learn about our customer-friendly return shipping policy.