We stand behind every product we manufacture with a 100% Satisfaction Guarantee.
30-Day Return Window
We accept returns within 30 days of purchase.
Return Requirements
To be eligible for a return:
- Item must be returned within 30 days of purchase
- Product must be in original condition
- Item must be not damaged or previously installed
- A copy of your invoice must accompany the return
How to Start a Return
- Submit a return request through our Return Policy page
- Receive your RMA number (Return Goods Authorization)
- Ship the item back with the RMA number clearly marked on the package
Return Shipping Costs
| Situation | Who Pays Shipping? |
|---|---|
| We shipped wrong item | Duluth Cycle pays |
| Fitment issue (our data was wrong) | Duluth Cycle pays – 100% Fitment Guarantee |
| You ordered wrong item | Customer pays |
| You changed your mind | Customer pays |
How Refunds Are Issued
Once we receive and inspect your return, we'll process a refund to your original payment method.
Questions?
If you have questions about whether your item qualifies for a return, submit an inquiry through our Return Policy page before shipping. We're happy to help!
Jan 13, 2026