Warranties and Guarantees

  • Do I Need My Receipt for a Warranty Claim?

    While a receipt helps process Duluth Cycle warranty claims faster, we can often locate your order using your email or name. We keep records of all purchases to help verify warranty eligibility. Learn what information helps us assist you quickly.

  • How Do I Make a Warranty Claim?

    Making a warranty claim with Duluth Cycle is simple. Email help@duluthcycle.com with your order details and photos of the defect. We'll review your claim and ship a replacement quickly. Learn the step-by-step process for hassle-free warranty service.

  • What Does the Lifetime Warranty Cover?

    Duluth Cycle's Lifetime Warranty covers manufacturing defects on select products including FeatherLight fenders, Otter Tail fenders, Dolphin Battery Mounts, and decals. All covered products are made in the USA. Learn what's protected and how to make a claim.

  • What Is Covered Under the 30-Year Warranty (Phantom Fenders)?

    Phantom Fat Bike Fenders from Duluth Cycle include an industry-leading 30-Year Warranty. This covers manufacturing defects in materials and workmanship. Made in the USA, these rugged fenders are built to outlast your bike. Learn full coverage details.

  • What Is Covered Under the 7-Year Warranty?

    Duluth Cycle's 7-Year Warranty covers select rubber and polymer products including Nautilus Bash Guards, Ural armrest pads, and mirror bellows. All are made in the USA with premium UV-resistant materials. Learn what's covered and exclusions.

  • What Is NOT Covered Under Warranty?

    Duluth Cycle warranties cover manufacturing defects but exclude crash damage, normal wear, improper installation, and modifications. Understanding warranty exclusions helps set proper expectations. Learn what isn't covered and explore your options.